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New user can't join Ladder

Submitted by Dragworm on Tue, 02/10/2007 - 16:47

Matt,

A user is unable to join our new jcc-rball ladder. He's tried twice without success. As the ladder admin, I tried to register him as well without success.

Could you take a look at our ladder and see if anything is preventing new members from joining?

http://sports-ladder.net/jcc-rball

Thanks,
Dragworm

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New User can't join the Ladder

Submitted by phuser on Thu, 11/10/2007 - 18:24.

Matt,

We experienced the same problem. From 7 new users, 3 had problem registering.

I have the setting that Admin receives copy of new registrations, and effectively I got 7 emails but the ranking list only shows 4.

I was able to add the new players manually.

Maybe it happens when the form finds an error checking if reentered email and password do not match?

Also noticed that email and LadderID is case sensitive and rejects when not the same case as originally entered.

Thanks,

PHuser

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New User can't join the Ladder

Submitted by phuser on Sat, 13/10/2007 - 19:31.

Looking at the registration page, noticed a couple of missing quotes around email1 and passwd1. Some browsers might have a problem with that.
The line: input name=email1 type=text id="email1" size=30 maxlength=100
should be input name="email1" type=text id="email1" size=30 maxlength=100

Hope it helps.

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Thanks phuser - have updated

Submitted by matt on Wed, 05/12/2007 - 23:50.

Thanks phuser - have updated that.
matt

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Having the same problem

Submitted by jlanaway on Mon, 28/01/2008 - 11:22.

Hi Matt,

I'm having the same problem with new users - please could you check and see if this code needs updating on out hosted ladder:

http://squash-ladder.net/bausch

Thanks!

James

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